YardHub Fair Use Policy

1. Introduction

This Fair Use Policy (“Policy”) forms part of the Terms of Service governing the use of YardHub (“the Platform”). By accessing or using YardHub, all users—including recruiters, agencies, and drivers—agree to comply with this Policy.

YardHub is committed to providing a safe, fair, and high-quality environment. To protect our users and the integrity of the Platform, certain limits, restrictions, and monitoring measures are enforced.

For questions regarding this Policy, contact support@yardhub.uk.

2. Account Creation & IP Restrictions

To prevent automated sign-ups, fraudulent activity, and subscription circumvention:

• A maximum of three (3) accounts per IP address is permitted.
• Organisations requiring additional accounts must request approval via support@yardhub.uk.
• YardHub may temporarily restrict or suspend accounts exceeding this limit pending verification.

3. Prohibition of Automated Tools, Bots, and Scraping

The use of bots, automated scripts, scraping tools, or any non-human method of interacting with YardHub is strictly prohibited. This includes:

• Automated CV harvesting
• Automated messaging
• Automated job posting
• Circumvention of rate limits
• Use of multiple accounts to bypass subscription tiers

Violations may result in immediate suspension or permanent removal.

4. CV View Limits

• No more than 25 CVs within any 10-minute period
• No more than 150 CVs within any 60-minute period

Exceeding these thresholds triggers automatic suspension pending manual review. Repeated violations may result in permanent account termination.

5. Messaging Limits

• Sending the same or substantially identical message to a large number of users in a short period may trigger automatic limits or suspension.
• Continued behaviour will result in temporary suspension pending review.
• Repeated violations may result in long-term restrictions or permanent removal.

YardHub may block or limit messaging activity at its discretion.

6. Recruiter Behaviour Health Score

• +1 — Normal behaviour
• –5 — Spam activity
• –10 — Abusive behaviour
• –20 — Scraping or automated activity
• –50 — Fake, misleading, or fraudulent job postings

Score below –30: temporary limitations. Below –60: suspension. Below –100: full review and potential permanent ban.

7. Job Advert Requirements

• Pay information must be clear, accurate, and specific.
• “Competitive” or “Negotiable” are not acceptable as standalone pay.
• Acceptable example: £18/hour — £21/hour overtime.
• Incomplete, misleading, or low-quality adverts may be delayed or rejected.

Fake or deceptive job adverts are grounds for immediate suspension.

8. Prohibited Conduct

• Harassment, spam, or mass-messaging of drivers
• Posting fraudulent or misleading job adverts
• Attempting to bypass subscription limits
• Creating multiple accounts for abusive purposes
• Interfering with platform security or rate-limiting
• Accessing driver data without authorisation

9. Data Protection & Privacy

• Driver data may only be used for legitimate recruitment purposes.
• CVs and driver information must not be exported, scraped, downloaded, or stored outside YardHub without a lawful basis.
• Driver information must not be shared with third parties without a lawful basis.
• Recruiters must delete driver information upon request or when no longer required.

10. Your data rights

Email support@yardhub.uk from the email on your account to request a copy of your data or deletion. Valid deletion requests are completed within 7 days, except where limited records must be kept for legal, claims, or active investigations.

11. Message and log retention

• Conversation messages: 24 months, then deleted or anonymised
• Abuse reports and investigation records: 24 months after the matter is closed
• Fair Use acceptance records: life of the account plus 12 months after closure

12. Policy version and acceptance

Each acceptance records date, time, IP address, and Policy version (currently 2026-08-01). Continued use after an update constitutes acceptance. Material changes may require renewed acceptance.

13. Prohibited Activities

• Fake, misleading, or deceptive job adverts
• Unclear pay information
• Harassing or mass-messaging drivers
• Bypassing subscription limits
• Multiple accounts for abuse
• Scraping CVs or driver data
• Using YardHub for non-recruitment purposes
• Interfering with or reverse-engineering the Platform

14. Reporting & Enforcement

YardHub may warn, limit, suspend, ban, review activity, request verification, or remove adverts. Drivers may report recruiters for spam, abuse, or fake jobs.

15. Appeals

Request a review of any enforcement action via support@yardhub.uk. Appeal decisions are final, without prejudice to statutory rights.

16. Policy Updates

YardHub may update this Policy at any time. The Last Updated date and version will change when revisions are published. Continued use constitutes acceptance of the revised terms.